Responsible Gaming

At Kholovip Responsible Gaming — Keep it fun, keep it safe

Kholovip believes gaming should be a source of entertainment, not stress. On this page, you'll find how to play safely, which warning signs to watch for, and how kholovip supports you if things go wrong.

18+ Secure Platform
Limit Setting Features
Self-Exclusion Options
24/7 Support

How Kholovip Ensures Responsible Gaming

Every tool here is designed to put you in control — not us.

Deposit Limit

Set your own daily, weekly, or monthly maximum deposit amount. Once the limit is reached, kholovip will automatically stop accepting further deposits.

Bet Limit

Set a maximum amount for each bet in advance. This helps keep impulsive high-stakes wagering in check.

Reality Check

Periodic notifications reminding you how long you've been playing. Keeps you from losing track of time.

Cooling-Off Break

Take a break from the platform for a set period — from 1 day up to 6 weeks. You won't be able to log in while the break is active.

Self-Exclusion

Suspend your account for a set period or permanently. Once activated, it cannot be lifted before the chosen period ends.

View Gaming History

View your full gaming history, deposits, and withdrawals at any time. Get a clear picture of your spending.

What Responsible Gaming Means — and Why It Matters

Online gaming is a popular form of entertainment for millions of people. But like all good things, it works best in moderation. kholovipAt kholovip, we want gaming to stay fun — never a source of stress or harm.

Responsible gaming means knowing your limits and respecting them. It doesn't mean playing more is always a problem — it means the game should always be in your control, not the other way around.

kholovip kholovip understands that gaming can become problematic for some people. That's why we've built a robust responsible gaming framework from the ground up — because our goal isn't just profit. We want every player to feel mentally well and genuinely enjoy the experience.

Keep in mind: Gaming is entertainment, not a reliable source of income. If you feel you're playing to win or trying to chase losses — that's a warning sign.

Many people in Bangladesh game on mobile — often alone and without their family's knowledge. This is why signs of addiction can go unnoticed for a long time. kholovipAt kholovip, we encourage our members to stay informed and reach out for support whenever they need it.

On this page, you can answer a few simple questions to assess whether your gaming habits are healthy. If any answer gives you pause, contact kholovip's support team right away.

Limits you can set on your account

Daily Deposit Limit

Set a daily cap on how much you deposit.

Weekly Deposit Limit

Set a limit on your total weekly deposits.

Monthly Deposit Limit

Set your own cap on total monthly spending.

Session Time Limit

Set a maximum time limit for each gaming session.

Loss Limit

Once you've lost a set amount, your play will stop automatically.

Self-Exclusion

Suspend your account for a fixed period or permanently.

How to set it up: After logging in, go to Account Settings and activate any limit from the "Responsible Gaming" section. Contact live chat for assistance.

Recognize the warning signs early

If you notice any of the following signs, it's important to take a break and seek support.

Signs Description Warning Level
Playing beyond your budget Continuing to play after the set budget has run out Moderate
Chasing losses Chasing losses by placing larger bets to win back what you've lost Important
Hiding from family or friends Hiding how much you're playing or how much you've lost Important
Taking money from essential expenses Betting with money meant for bills, rent, or food Urgent
Impact on sleep or work Neglecting sleep, work, or studies because of gaming Important
Being unable to stop gaming Feeling unable to stop even when you want to Urgent
Emotional distress Feeling anxious, irritable, or stressed when not playing Urgent

Healthy Gaming Habits

  • Set a budget before you play and stick to it.
  • Think of gaming as entertainment, not a way to earn money.
  • Take regular breaks — avoid playing for long stretches without stopping.
  • Always remember: losing is normal — it is not something you are owed back.
  • Spend time with family and friends — don't let gaming take over.
  • Avoid playing when you're feeling down or stressed.
  • Never bet with borrowed money or funds you can't afford to lose.

If you notice any of the above signs in yourself — Don't be ashamed; asking for help takes strength. The kholovip support team will assist you with complete confidentiality.

Is your gaming habit healthy? Take a moment to consider these questions.

This is an awareness tool, not medical advice. If you answer yes to most questions, consider seeking support.

01 Have you ever played beyond your budget and regretted it afterward?
Never Sometimes Often
02 After a loss, do you place more bets the same day to try to win your money back?
Never Sometimes Often
03 Do you often lose track of time while playing?
Never Sometimes Often
04 Do you hide the truth about your gaming from family or loved ones?
No, never Sometimes Yes, always
05 Do you feel restless, angry, or anxious when you're not playing?
Never Sometimes Often
06 Has gaming affected your work, studies, or relationships?
No Rarely Much like

Result Analysis: If you answered "Often" or "Yes, always" to 3 or more questions, it may be time to reflect on your gaming habits. Reach out to the kholovip support team or speak with a specialist.

Take a break when you need one — it's not a sign of weakness

Short-Term

Cooling-Off Period

Take a break ranging from 1 day to 6 weeks. Your account will remain active during this time, but you won't be able to log in or place bets.

Activate from Account Settings
Long-Term

Self-Exclusion

Close your account for 6 months, 1 year, or 5 years. Opening a new account will also not be permitted during this period.

Contact Support
Permanent

Permanent Account Closure

If you wish to permanently stop using kholovip, you can request a full account deletion. This action is irreversible.

Submit a request by email

Responsible Gaming FAQs

Lowering your deposit limit takes effect immediately. However, increasing it requires a 7-day waiting period — this delay is intentional, to prevent impulsive decisions.

No. While self-exclusion is active, any attempt to open a new account using the same name, mobile number, or ID will be blocked by kholovip.

Contact kholovip support immediately. We will investigate, and if confirmed, the account will be closed. Minors are not permitted to hold accounts on our platform under any circumstances.

Reach out to our support team via live chat or email. Mention "Responsible Gaming Support" and our dedicated team will assist you — no judgment, no questions asked.

You'll receive pop-up notifications every 30 minutes, 1 hour, or 2 hours showing how long you've been playing and how much you've spent in BDT. During these breaks, you can decide whether to continue or stop.

Kholovip Is Always Here for You

If you feel gaming is becoming a problem, there's no shame in asking for help — reaching out takes real courage. kholovipkholovip's Responsible Gaming team is here to help you — with complete confidentiality.

Our support team is trained to help, not judge — and they speak your language.

  • Live Chat: Available on the platform 24/7
  • Email: [email protected]
  • Response time: Usually within 1 hour
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Play Safe, Stay Happy

Use every tool available on kholovip to keep gaming a positive experience, every time.

18+ only. Seek help if you have a problem.

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