Kholovip FAQ — all your questions
All Your Answers in One Place

No. Under kholovip's rules, each person may only hold one account. If multiple accounts are found, all accounts may be closed and balances forfeited.

On the login page, click the "Forgot Password?" option. Enter your registered mobile number or email address and an OTP will be sent to you. Verify the OTP and set a new password.

Before making your first withdrawal, you must complete KYC (Know Your Customer) verification. This requires uploading a photo of your national ID and a selfie. It is done to protect your account.

If you have an account issue, contact kholovip support via live chat or email. Knowing the reason makes it easier to take the right steps. Most issues can be resolved quickly.

Deposits on kholovip can be made via mobile banking or bank transfer. Funds are typically credited to your account within a few minutes.

The minimum deposit on kholovip depends on your chosen payment method. For mobile banking, the minimum is kept very low so anyone can get started easily.

Deposits are usually credited to your account within 5–10 minutes. If it takes longer than 30 minutes, please contact kholovip support with your transaction ID and we will resolve it promptly.

kholovip does not charge any deposit fees. However, your mobile banking provider or bank may apply their own transaction charges according to their policies.

Once KYC verification is complete, withdrawal requests are typically processed within 15 minutes to 24 hours. Mobile banking is the fastest option, while bank transfers may take a little longer.

Minimum withdrawal amounts vary by payment method. Mobile banking options generally have a lower minimum threshold. Visit the kholovip withdrawal page for full details.

Withdrawals are commonly rejected due to incomplete KYC verification, unmet bonus wagering requirements, or an account issue. Contact support to find out the specific reason.

No. kholovip only approves withdrawals to the account registered in your own name. Attempting to send funds to someone else's account may result in the withdrawal being cancelled and your account suspended.

kholovip offers slots, Live Casino, Sports Betting (including cricket and football), bingo, and a variety of mini games. New games are added regularly.

If your connection drops during a game, the game server will determine the outcome of any active bets. Once reconnected, you will be able to see the result. In most cases, your balance remains secure.

Yes, live betting is available on kholovip. You can place bets in real time with live odds while a match is in progress. It is especially popular for cricket and football matches.

No, bingo is very simple. Buy a card, match the numbers as they are called — that's all there is to it. Bingo on kholovip is especially popular with new players.

After your first deposit as a new member, a welcome bonus will be credited to your account automatically. To use the bonus, you must meet the specified wagering requirements.

Wagering requirements mean you must wager your bonus funds a set number of times before withdrawing. For example, a 30x wagering requirement on a 100 BDT bonus means you need to place a total of 3,000 BDT in bets.

Yes, kholovip has a referral program. Refer a friend and once they register and make their first deposit, you will receive a bonus. Check the offers page for full details.

Bonus validity varies by offer — typically 7 to 30 days. If the wagering requirements are not met within this period, the bonus will be forfeited.

You are automatically enrolled in the first tier of the VIP program upon registration. Placing regular bets earns you points and moves you up to higher tiers.

kholovip VIP members enjoy: higher cashback, faster withdrawals, exclusive bonus offers, a dedicated account manager, and access to exclusive events.

The kholovip app can be downloaded directly from kholovip.onl/download. It is available for both Android and iOS. Before installing, allow unknown sources in your device's security settings.

Yes. The kholovip app gives you access to everything available on the website, plus push notifications, faster load times, and a smoother overall gaming experience.

Yes. kholovip uses 256-bit SSL encryption to keep all data secure. Your personal information is never sold to third parties. Learn more Privacy Policy Read.

kholovip offers deposit limits, bet limits, session time limits, cooling-off periods, and self-exclusion options. Details Responsible Gaming View page.

Change your password immediately and notify kholovip support. Our security team will investigate the account activity and take the necessary action.